How does WeChat public address check the reply message? WeChat public number view reply message operation method
WeChat public platform, also known as WeChat public address, is a platform for businesses or businesses to provide information and communication to users. Many WeChat public numbers now offer preferential activities or welfare, but most of the activities are set up automatically. How can the WeChat public view the reply message? Let's have a look.
Wechat public platform view reply message
First, we normally log in to wechat public platform, enter the background, find 'management' -- 'message management', and double-click to enter. As shown in the figure below:
Second, after entering the message management, we can only see some messages, but we can't see the content replied by the user when the activity is held at all, as shown in the following figure:
Third, at this time, we are a little confused. When we see a lot of reply message records, how can we open them and only see those that have nothing to do with the activity? In fact, this is normal, because what you see at this time is all the user's comments, which has nothing to do with the keywords you set. That's because your default 'hide keyword message', as shown in the following figure:
Fourth, if you check "hide keyword message" by default and select this option, then your activity reply message is completely invisible. What you see is a user message that has nothing to do with keywords. At this time, you need to cancel 'hide keyword message' and remove the previous tick. As shown in the figure below:
Fifthly, at this time, we can see the reply messages of the users participating in the activity. At this time, we can see all the messages and messages. As shown in the figure below:
6. Through the above methods, you can view the reply messages and messages. We can choose to view them.