Original title: New Year's Eve train ticket grab guide, what about 12306 'collapse'?
2019 is coming to an end, and it is getting closer and closer to the day of returning home from the Spring Festival. From tomorrow (26th), train tickets will be officially sold on New Year's Eve in 2020, and the fight for tickets has also entered a white hot stage. What can we do if the network suck up? Is there still a chance to pick up the leak in the ticket 'second light'? You need to read this "guide to ticket grabbing" before you start!
New year's Eve train tickets will start tomorrow!
According to the regulations on the sale of Railway Spring Festival train tickets 30 days in advance through Internet and telephone booking, on December 25 and 26, 2019, National Railways will sell train tickets on the 29th of the twelfth lunar month (January 23, 2020) and new year's Eve (January 24, 2020) through Internet (mobile client) and telephone booking.
The opening dates of the station ticket window and the consignment point are December 27 and 28, 2019 respectively.
In terms of return tickets, the first post Festival return peak will be met on January 29 (the fifth day of the first month) and January 30 (the sixth day of the first month) in 2020, and the online ticket grabbing dates are December 31, 2019 and January 1, 2020.
It should be reminded that the starting time of train tickets at different railway stations is not the same.
Taking Beijing as an example, the three major railway stations in Beijing start selling at 8 a.m. at Beijing West Railway Station, 10 a.m. at Beijing railway station and 12:30 noon at Beijing South Railway Station.
Therefore, passengers need to know relevant information in advance and prepare for ticket grabbing.
Guide to ticket grabbing
--12306 what about 'collapse'? Switchable network retry
With the arrival of ticket grabbing date at the peak of travel, the ticket grabbing war has also entered a white hot stage.
On the morning of the 23rd, 12306 website was suspected to have failed, and then the microblog topic of '12306 collapsed' was posted on hot search. Some netizens reported that the train number failed to load, could not buy tickets or was stuck in the alternate order payment interface.
In view of this situation, 12306 customer service said that there was no problem with the website, and they did not receive any notice of website and app failures. If an error is reported, the user may operate too frequently and trigger the relevant protection mechanism. Users can switch traffic and Wi Fi or turn on flight mode and try again.
According to the previous introduction of China Railway Group, the capacity of 12306 ticketing system has been expanded this year, and the daily stable ticketing capacity of the system has been increased from 15 million to 20 million.
According to the sales data of the previous few days, the ticketing capacity of the system fully meets the ticket purchase needs of passengers.
--Ticket 'second light'? This' leak picking 'method has a high success rate!
'the ticket was gone in a second! It's too hard to go home! "
Recently, many netizens make complaints about the phenomenon of "second light" when buying spring train tickets. Don't worry, even if this happens, there is still a chance to 'pick up the leak'.
First of all, passengers who do not grab tickets can use the 'alternate ticket purchase service' function in China Railway 12306 website and app. A passenger can reserve 4 tickets on two adjacent dates for alternate ticket purchase.
It is worth mentioning that the success rate of using this service to 'pick up leaks' is very high.
According to the data recently released by the railway department, since the beginning of the Spring Festival transportation, the waiting cashing rate of train tickets issued every day has exceeded 70%, and some have exceeded 80%.
In addition, attempts to grab tickets at the following time nodes are also expected to be successful:
If any passenger fails to pay in time 30 minutes after the sale, the ticket will be returned to the system for sale;
15 days before driving, it is the peak period of ticket refund;
48 hours and 24 hours before driving, the system will release some remaining tickets;
Generally, 22:00 to 23:00 is the peak of ticket refund;
Each stop has a certain proportion of allocated tickets. If there are unsold tickets, the remaining tickets the day before driving will be sold again.
--Book the round-trip ticket as soon as possible. Don't "pinch" to get the ticket
In view of the implementation of the pre-sale period of up to 30 days for the Spring Festival transportation, the railway department recommends that passengers book return tickets through 12306 website (mobile client) in advance to ensure 'worry free return'.
Passengers who purchase non electronic tickets through 12306 website (mobile client) can exchange tickets with the original valid ID card used in booking at the nearby consignment point, the designated window of the station ticket hall and the automatic ticket vending machine.
During the Spring Festival transportation, the passenger flow at major stations is dense and crowded. It is recommended that passengers choose the nearest selling point to pick up their tickets in advance, and do not 'pinch' to pick up their tickets before driving, so as to avoid delaying their journey due to long queuing time.
--Beware of all kinds of fraud by criminals
The Spring Festival transportation ticket grabbing period is also a high incidence period of all kinds of related fraud cases.
Criminals often defraud ticket buyers of money by robbing tickets, counterfeiting customer service and disguised viruses as ticket robbing software.
For example, some lawless elements make fake ticket buying websites, say to the ticket buyers that the price is discounted or 100% have tickets. After the other party is deceived, they ask the ticket buyers to complete important personal information such as bank card account number and password on the grounds of incomplete information, and then cheat money.
There are also fraudsters who fake official customer service and remind passengers in the form of SMS that if the ticket purchase is unsuccessful, they need to refund the ticket, with a refund link attached. When passengers click the link, they need to input personal information, bank card number and password according to the prompts, and then criminals wait for the opportunity to commit fraud.
Remind all passengers not to purchase tickets through the third-party purchasing website and mobile client, so as to avoid that the purchasing party cannot handle ticket refund and change online due to the fraudulent use of other people's information, which will affect the travel. Do not provide personal information to third-party websites and mobile clients to avoid the risk of personal information disclosure.