Sihai network

Li Jiaqi studio issued a statement on Yangcheng champion hairy crab

News on November 14: yesterday, in response to the after-sales problem of "Yangcheng champion hairy crab", Li Jiaqi studio issued a statement that Li Jiaqi described the "Yangcheng champion" hairy crab as "Yangcheng Lake hairy crab" in the process of introducing products in the live studio, because our company had a deviation in interpreting the information provided by the merchant.

In addition, the statement also said that for any subsequent after-sales problems of the product, consumers who buy the product in the live broadcasting room can contact the 'No. 1 link customer service' of Li Jiaqi's live broadcasting room and will cooperate with the merchant to be responsible to the end.

The following is the full text of Li Jiaqi's studio statement:

We noticed today that the online media published and forwarded the after-sales problem of "Yangcheng champion" hairy crab recommended by our expert Mr. Li Jiaqi in the live room of Li Jiaqi on Taobao live broadcasting platform. We immediately conducted an investigation and now announce the investigation as follows:

1. After the product was selected by the company, it entered the live broadcast room of Li Jiaqi on September 9. After that, our company received the after-sales problems of the product reflected by some consumers, and our customer service personnel have timely coordinated the merchants to properly deal with them.

2. Li Jiaqi made a mistake in introducing the products in the live broadcast room and said the "Yangcheng champion" hairy crab as "Yangcheng Lake hairy crab". The reason is that our company has a deviation in interpreting the information provided by the merchants, which also shows that our company has loopholes in management, which has led to some misleading to consumers. For this reason, we apologize.

3. Based on our long-standing commitment to the product quality and service of the live broadcasting room, consumers who buy the product in the live broadcasting room can contact the "No. 1 link customer service" of Li Jiaqi's live broadcasting room for any subsequent after-sales problems of the product, and our company will cooperate with the merchant to be responsible to the end.

4. Our company has always attached importance to safeguarding the interests of consumers, strictly selecting products and truly guiding shopping. All along, Li Jiaqi's Live Room * link 1 customer service 'has been responding to the problems and needs of every consumer, and urging relevant businesses to provide after-sales service to ensure that the interests of consumers are protected.

5. Once again, we apologize to consumers. Baimi is inevitably sparse. We will take a warning and further strengthen strict management in product selection, recommendation and after-sales. We also sincerely hope that consumers and social media will supervise us.