Original title: Zhongtong express took the lead in announcing the price increase of double 11: the adjustment range is implemented by the local network according to the suggestions of the headquarters (observer network)
Double 11 hasn't arrived yet, and some express companies have started to raise prices according to practice. On October 11, Zhongtong express released a 'letter to customers on the peak response plan in the peak season', saying that in order to ensure the safety and stability of express service during the peak season, maintain service quality and customer satisfaction, and deal with the rise of site, transportation, labor and other expenses in the peak season, Zhongtong express will adjust express expenses from November 11, 2019.
However, in the announcement, Zhongtong express did not inform the specific adjustment range, but said that 'it shall be implemented by the local service outlets according to the guidance and suggestions of the headquarters and in combination with their actual situation'.
For the price rise of express, Zhongtong express said that as the express industry has entered the peak season, it is predicted that the volume of "double 11" express will continue to increase significantly this year, and the whole industry will face unprecedented pressure and severe challenges. Therefore, during the peak season, express companies will invest more human and material resources to ensure smooth operation during the peak period and maintain service quality and customer satisfaction. In addition, the costs of venue, transportation and labor will also rise accordingly. Therefore, Zhongtong express will take the initiative to adjust the express costs after comprehensive consideration.
Referring to the impact of the cost adjustment on consumers, Zhongtong express said that the starting point of the cost adjustment is to maintain the quality of express logistics service and the satisfaction between Express customers and consumers during the peak period, and the impact on consumers and business customers is positive.
In recent years, 'four links and one reach' has been making price adjustments on the eve of double 11. After the price rise of Zhongtong express, it is expected that other express companies such as Yuantong and Shentong will follow up soon.