Original title: foreign matter from Huiyuan Juice, suspected mold? Customer service: it's not bad for your health
Recently, Ms. Yang, who lives in lane 188, Gubei East Road, bought a box of brand fruit juice in the supermarket at her door, but she got a bad worry.
Ms. Yang told reporters that last Sunday night, their family had a dinner, so they bought a box of coconut milk and a box of 1-liter Huiyuan apple juice at Lianhua supermarket at the door of the community. Among them, the box of Huiyuan juice was not finished, but she took it home and stored it in the refrigerator.
At dinner the next day, Ms. Yang's daughter took out the juice from the fridge and was ready to drink the rest. As a result, something larger than rice grain, green and white, was poured out.
A foreign body came out of the good juice, and Ms. Yang felt a burst of nausea. The family looked back carefully and suddenly found that people who had drunk fruit juice on the 15th did have physical discomfort.
Therefore, Ms. Yang found the supermarket with the box of moldy juice and opened the plastic packaging box on the spot. She was surprised at the sight.
'he took the art knife and scratched in the middle of the box. When he opened it, he saw something as big as a baby's fist, green and white, which looked disgusting.'.
The reporter saw that the production date on the packaging box showed that the fruit juice was produced in January this year, and the shelf life was 12 months. According to the memories of Ms. Yang and the supermarket clerk, the packaging box was not damaged or expanded.
How can mold the size of a baby's fist grow in the juice within the shelf life? Then, Ms. Yang dialed Huiyuan's customer service number, but the other party kept shirking responsibility. For a while, she said it was a warehouse problem and for a while, it was a logistics problem.
On the day of shooting, we dialed Huiyuan's customer service hotline again, and the reply made people laugh and cry.
"This should be caused by the air entering after the product is bumped during transportation. This mold is not harmful to the body. Just like the steamed bread we usually eat, it is not harmful to the body.
Ms. Yang believes that Huiyuan's attitude towards this matter is too indifferent. If there is a problem with product quality, other people who buy the same batch of fruit juice are likely to encounter similar situations. She hopes that the enterprise can take responsibility.
At present, Ms. Yang has handed the deteriorated fruit juice to the law enforcement personnel of Baoshan Gucun market supervision and Management Office for inspection. After investigation and evidence collection, the law enforcement personnel will interview the enterprise and communicate the solution.