Baidu search 'how to modify Taobao member name', 'how to modify Taobao user name' and 'how to modify Wangwang ID'. Not surprisingly, you get the result that 'Taobao member name can't be modified' or the ox head doesn't teach you to modify 'Taobao nickname'. The nickname is not Taobao member name or Taobao ID. the nickname can't be changed casually, but the member name can't.
Taobao responded to modify the member name #: in principle, it is not allowed to modify, and the nickname can be changed at any time. Recently, some netizens posted a picture saying: if certain conditions are met, the member name can be modified. Previously, on September 3, Taobao official wechat said that chat and comments in Taobao showed nicknames. At present, nicknames can be modified at any time. Netizens make complaints about their ignorance, and finally wait until they can change their names. However, many people confused the nickname and member name. For these modification needs, Taobao official responded that the member name is not allowed to be modified in principle, but the nickname can be changed at any time.
In the early morning of September 17, Beijing time, a netizen posted a post saying that the member name of Taobao can be changed. In this regard, Taobao official wechat said that it does not support modifying the member name for the time being. What can be modified independently is the nickname of Taobao. Users can modify it by themselves in their own manual Taobao operation interface without contacting Taobao customer service to apply.
The following is the full text of Taobao's statement:
Knock on the blackboard: the member name of Taobao can't be changed!
Taobao doesn't support modifying the member name for the time being. Please don't try to modify the member name again. Taobao member name (i.e. Taobao ID) is the only identification basis for users on Taobao. If it is modified, various rights and interests such as relevant order information, membership and preferences will not be guaranteed, so it is temporarily unable to support modification.
However, what you can modify independently is the nickname of Taobao. Users can modify it by themselves in their own manual Taobao operation interface. There is no need to contact Taobao customer service to apply!
1. Find the entry to modify the member name
As mentioned above, modifying the member name is not supported by default, and there is no modification entry. How can we modify it? This requires the help of online customer service.
Here, take the IOS system as an example, open the mobile Taobao app, click the question feedback in the lower right corner (my Taobao) - upper right corner (settings) - to enter the chat window with ALI Xiaomi
2. Application for modification of member name
Enter 'manual customer service' in the Alibaba Xiaomi chat window to contact the manual service, then select the account question to link to the relevant staff, and then apply for modifying the member name. You need to put forward reasonable reasons, generally including personal name, telephone and other privacy information.
For example, some people have been registering Taobao for more than ten years. They didn't pay so much attention to it before, so they directly registered with their real name. After that, they have been troubled. Customer service requests to login the name of Taobao's bound Alipay, then screenshots to prove my real name and membership name are identical.
3. Submit member name modification
After verifying the information, the customer service will send an email like the email bound by Taobao, open the link in the email, enter the Taobao member name modification page, and fill in the relevant information according to the page prompt.
And it must be submitted within 24 hours, otherwise it will become invalid. Finger ID card photography should also be based on the gestures in the page.
In addition, the new member name is recommended to confirm with the customer service in advance whether it is available. Otherwise, even if it is submitted, it will be returned if it has been occupied. It needs to be submitted again, which is a waste of time. This is a bird's experience.
4. Wait patiently for new members to take effect
If you have complete information and sufficient reasons, wait patiently for 1-2 working days and you will receive a text message from Taobao. At this time, it indicates that the member name modification has been accepted. Later, wait a day or two and you will be updated to all systems. If you log in to Taobao again, you will find that your member name has been successfully modified
Is it simple? However, it should be noted that the reasons for modifying the member name must be sufficient. If you just say I don't like it, you can't modify it. After all, Alibaba's customer service can't afford to toss around like this.