After a lapse of May, the female owners of Xi'an Benz cried about the aftermath of the rights protection incident. On September 11, Beijing Banking and Insurance Regulatory Bureau released the information disclosure form of administrative punishment, which showed that Mercedes Benz Auto Finance Co., Ltd. was given an administrative penalty of 800000 yuan by Beijing Banking and Insurance Regulatory Bureau for its violations of laws and regulations with serious deficiencies in the management of outsourcing activities.
On September 12, Beijing Banking and Insurance Regulatory Bureau recently announced the walking punishment information of Mercedes Benz Auto Finance Co., Ltd.
Mercedes Benz Auto Finance Co., Ltd. has serious deficiencies in the management of outsourcing activities.
The Beijing Banking and Insurance Regulatory Bureau imposed an administrative penalty of a total fine of 800000 yuan.
Previously, the Party of "Xi'an Benz female car owners crying for rights protection" questioned the issue of being charged with "financial service fee". The China Banking and Insurance Regulatory Commission responded on April 15 that it had asked the Beijing Banking and insurance regulatory bureau to investigate whether Mercedes Benz Auto Finance Co., Ltd. illegally collects financial service fees through dealers. The CBRC said it would take necessary regulatory measures according to the investigation and effectively safeguard the legitimate rights and interests of financial consumers.
Nandu reporter previously reported that on April 13, when the party involved in "Xi'an Mercedes Benz female owner crying for rights protection" communicated with Xi'an lizhixing company, the female owner questioned that the salesperson induced her to brush more than 15000 yuan of Mercedes Benz financial service fee when buying Mercedes Benz without his knowledge.
According to the recording of communication between the two sides, the female owner said that on the day of buying the car, she made installments under the introduction of the salesperson and paid more than 15000 yuan of Mercedes Benz financial service fee, but no one explained to her in advance that there was a service fee. " I don't know if this is a service charge. What's the service? Why should I pay this service fee? " Female car owners believe that the 4S store's collection of this service fee belongs to cheating consumers.
On April 14, Mercedes Benz Finance issued a statement saying that it would not charge any financial service fees from dealers and customers. After that, the tax department found out that the 'financial service fee' paid by the owner was collected by the staff of the third-party Shaanxi Yuansheng Automobile Trading Company (hereinafter referred to as Yuansheng automobile trade) stationed in Xi'an lizhixing 4S store. Nandu reporter previously confirmed from the supervision section of Lianhu Branch of Xi'an Administration for Industry and commerce that the enterprise has been included in the 'list of abnormal operations' since April 17.
On April 16, Liu Lin, deputy director of the high tech branch of Xi'an market supervision bureau, said that collecting financial service fees was an illegal act. On the same day, Nandu reporter learned from Shaanxi market supervision and administration bureau that the Bureau issued the notice on carrying out special law enforcement actions in the field of automobile consumption, which lasted for two months, focusing on the collection of 'financial service fees' and other mandatory consumption behaviors, fraudulent consumption behaviors, and violations of consumers' rights and interests by using standard terms.