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Costco said in a statement on Wednesday that it apologized for the inconvenience caused by the shopping trip. It is decided that from now on, the number of shoppers in the store will be controlled within 2000, so as to better serve every member.
The following is the full text of the statement:
For the sake of shopping safety, we closed our business early on the first day of opening (August 27). We apologize for the inconvenience caused to your shopping trip.
Costco has always been committed to providing members with a safe and comfortable shopping experience. Therefore, we decided to limit the number of shoppers in the store to less than 2000 from Wednesday, August 28, so as to better serve every member. The local police will help us dredge the traffic around the store and try our best to reduce the impact on the nearby communities. At the same time, we are also trying to improve the internal passenger flow management system. Thank you very much for your understanding and support!
In the next week, we will use SMS and app to inform you of the latest status of the store. You can know whether the passenger flow of our store is close to saturation or needs a long time to wait.
Thank you again for your attention and support to Costco.