Original title: meituan comments were interviewed by Beijing Consumers' Association to pay attention to eight aspects of the online catering service platform
Today, it is reported that during the food safety month of 2019, the Beijing Consumer Association conducted a survey on consumer rights protection of some large online catering takeout platforms according to public opinion and case analysis. The investigation found that some online catering service providers on meituan takeout platform were suspected of illegal operation, and the problem was serious.
On the afternoon of July 23, the Beijing Consumer Association interviewed meituan to comment on the suspected violations of some online catering service providers. Beijing Consumers' Association will report the problems found in the investigation to meituan review, require meituan review to conduct self-examination and rectification in time, and give written feedback on the self-examination results and rectification to Beijing Consumers' Association within three days.
In response to this matter, caijing.com contacted meituan, and meituan's comments have not yet responded.
Previously, Shandong market supervision bureau also interviewed meituan.com in Jinan and pointed out that meituan.com had eight problems in online ordering, such as lax access review, untrue access registration information and inadequate performance of publicity obligations.
It is reported that these eight aspects are as follows: first, the access review is not strict. It is manifested in unlicensed online operation, operation with expired certificates, operation with false certificates, etc; 2、 The network access registration information is untrue. It is manifested in the inconsistency between the business address and the public address or the multiple use of one certificate; 3、 The obligation of publicity is not fulfilled in place. It is manifested in the failure to update the business license and ordering page information in time; 4、 The implementation of random inspection and monitoring obligations is not active. It is manifested in the lack of effective inspection on the business behavior of online catering service providers, which makes the operation with false certificates exist for a long time; 5、 Failure to stop and report illegal acts of network access in time; 6、 The risk prevention measures in food distribution are not detailed. It shows that the meal delivery personnel do not understand the specifications, and the distribution containers cannot be cleaned regularly; 7、 The food safety organization and staffing are incompatible with the ordering scale. 8、 The implementation of food safety system is not proactive.