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When will the blacklist system of express industry be implemented? What does it do

Original title: what is the impact of the blacklist system in the express industry? Express blacklist to improve the integrity awareness of the whole industry

On July 9, the website of the State Post Office issued guidance on supporting the development of private express enterprises, which proposed to improve the joint incentive and punishment mechanism for dishonesty in the express industry, establish and implement the "blacklist" system for dishonest subjects in the express industry, and strengthen the construction of the industry credit system. " What kind of existence does blacklist have for netizens who often buy online?

For 'female courier kneeling for forgiveness but being & lsquo; Malicious complaint & rsquo; ' On June 12, Sun Kang, vice president and Secretary General of China Express Association, said that express enterprises should not only safeguard the legitimate rights and interests of users, but also safeguard the basic rights and interests of employees. China Express association is currently studying the establishment of a 'blacklist' system for bad users.

After the media exposure of Yuantong Express's kneeling for forgiveness from customers, many people called for treating ordinary workers well, abandoning malicious complaints, and even some suggestions on establishing a user's' blacklist '. In this regard, it should be recognized that consumers' malicious complaints should be condemned and even sanctioned, but as operators, whether single express enterprises or express industry associations, they have no right to establish a user 'blacklist' system without authorization, otherwise they will be suspected of infringing on consumers' rights and interests.

An undeniable common sense is that the modern society ruled by law should not arbitrarily restrict rights. If necessary, corresponding normative documents with the effect of laws and regulations should also be issued after full demonstration. This is the proper meaning of restricting the abuse of power and avoiding the wanton violation of rights.

Through combing, it can be found that the current 'blacklist' system is established by judicial, law enforcement and other departments in accordance with laws and regulations. These departments have the functions of mediating disputes and cracking down on illegal acts. It is not improper for them to establish and operate the 'blacklist' system. China Express association is an industry association mainly composed of express enterprises. One of its functions is to coordinate the relationship between member enterprises and consumers, and maintain the industry reputation and the legitimate rights and interests of members. In short, the association mainly serves express enterprises. It is obviously against the principles of neutrality and modesty to take the lead in establishing a "blacklist" of users.

In particular, the 'blacklist' is related to citizens' right to reputation and independent choice. It can only be implemented and operated by judicial and law enforcement organs according to law, and other organs have no right to interfere. If the express association is allowed to establish a "blacklist" of users, it is tantamount to giving it a big stick to sanction and fight against small and scattered consumers. Consumers who advocate rights must be afraid of retaliation, which makes the already weak consumers have to swallow their anger in front of the express enterprises with frequent chaos.

You know, compared with the malicious complaints of consumers, the chaos of infringing on the rights and interests of consumers such as delayed delivery and private demolition of express delivery is more prominent, and it should be vigorously rectified. Even for occasional malicious complaints, a transparent, perfect and fair handling mechanism can be established to deal with them. Instead of taking this as an excuse, in the name of credit punishment, use the 'blacklist' system to resist and confront consumers and exploit the already weak rights and interests of consumers. The regulatory authorities should be vigilant to prevent consumers' rights and interests from being weakened and eroded again and again.