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Hangzhou line 5 will be opened to traffic and launch a series of innovative operation service measur

Original title: the first section of Metro Line 5 will be opened soon, and Hangzhou bus will launch three 'seamless transfer'

The first section of Metro Line 5 (Chuangjing road Shanxian) is planned to be opened to traffic by the end of this month, and new members will be added to the Hangzhou Metro family.

In order to facilitate passengers' bus travel, improve the public transport sharing rate and promote the "three networks integration" of rail transit, ground bus and rapid transit network, Hangzhou Public Transport Group officially launched a series of innovative operation service measures around the opening of the first section of Metro Line 5 yesterday.

Three 'seamless transfer'

More convenient service

In recent years, every time a new subway line is opened in Hangzhou, Hangzhou bus will launch new bus supporting services to facilitate citizens' transfer. What is the upgrade of the supporting work of the first section of Metro Line 5 compared with the past? The relevant person in charge of Hangzhou public transport group said that it can be roughly summarized into three 'seamless transfer':

The first 'seamless transfer' is seamless transfer in space.

Hangzhou public transport group will gradually support 22 subway connecting lines in the first section of Metro Line 5. These connecting lines will strive to realize 'layout along the passenger flow, rapid connection, no turning back and dense departure'. At the same time, with the support of the Municipal Transportation Bureau, the municipal traffic control office, the municipal traffic police detachment and the territorial Government, the entrances and exits of metro stations such as liangmu Road, dacangqian of Hangzhou Normal University, Jiangcun village and Pingshui Street are all 30 ~ 80m away from the nearest bus station, basically realizing "zero space transfer".

The second 'seamless transfer' refers to the seamless transfer of waiting time.

Hangzhou public transport group has a 'Hangzhou public transport passenger flow analysis platform'. In this platform, you can see the number of passengers getting on and off at each station, then calculate the travel time from station a to station B, and calculate the operation time and departure interval of five lines passing through Wenyi West Road, such as B2C, 286, 311, 353 and 420, so as to build it into a 'punctual big data bus Express'. It is expected that all departure intervals of these lines will be announced at the stations from this week to early July.

In addition, on subway feeder lines such as 404m, 1300m, 1304m and 1309m, the departure schedules of some midway stations will be published. Passengers can accurately calculate the travel time according to the schedule to realize "pinch points to take the bus".

The third 'seamless transfer' refers to the seamless transfer in service time.

In view of the characteristics that there are many Internet enterprises in the future science and Technology City, Jiangcun street and Shenhua plate, and their work and rest time is different from that of other units, the service time of supporting bus lines in the first section of Metro Line 5 has also been adjusted. For the newly opened subway connecting line, the morning peak time will be postponed to 9:00, the evening peak time will be postponed to 21:00, and the last bus will be set from 21:00 to 22:00.

Upgrade bus vision system

Convenient for passengers to distinguish

For some foreign tourists or Hangzhou citizens who don't often take the bus, the stop sign or line transfer diagram of the bus stop sometimes looks troublesome.

In this regard, in the supporting work of the first section of Metro Line 5, the vision system will be upgraded, and the transfer guidance diagram will be more humanized.

In addition to the conventional bus lines in Hangzhou, there are also night lines, holiday lines, peak lines, community micro buses, etc. In the past, although different lines will be distinguished by different color stop signs, sometimes it is still difficult for unfamiliar citizens and tourists to distinguish.

Therefore, the upgraded station board will be more convenient for passengers to distinguish. At the press conference, the reporter saw a simulated subway liangmu road stop sign. The stop signs of different lines have different colors. The conventional bus lines are white, the holiday lines are red, the night lines are blue, the peak lines are green, and the community shuttle buses are gray.

Except for conventional lines, the station boards of other lines are added '!' before the line name Prompt, and the edges are marked with Chinese characters. For example, the holiday line has written 'holiday', the night line has written 'Night', and the peak line has written 'peak'.

The community micro bus in Hangzhou is divided into three categories: community convenience bus - connecting the living quarters in the block with supermarkets, farmers' markets, educational institutions and medical institutions; Community shuttle bus - connect the subway station and large bus transfer station with the community; Community shuttle bus - Flexible routes to meet the different needs of citizens.

On the stop sign, the color of each community micro bus sign is also different. The community convenience bus is blue, the community shuttle bus is red and the community shuttle bus is yellow.

Station transfer guidance

More in line with passengers' reading habits

In some places with large traffic along the first section of Metro Line 5, Hangzhou public transport group will set up bus stop guide signs in the area to indicate the location of each stop and the direction of the stop line.

In the past, transfer guidance signs in many places were arranged in line order. Passengers need to check one by one. It may take a long time to find the bus line they need to take.

This time, in terms of transfer guidance, Hangzhou bus has also been adjusted to take the arrival area as the order, so as to better meet the reading habits of passengers.

For example, in the transfer guidance diagram of Sanba subway station, the upper part is the schematic diagram of bus stops around the subway station, and the surrounding bus stops are marked and numbered. The transfer guidance part of the lower part is divided into 17 arrival areas according to the arrival area, such as Sandun, Zijingang, Shenhua plate, future science and Technology City, zhalangkou, etc. Under each area, it also subdivides the number of locations, as well as the platform and bus line to the location.

For example, if citizens want to go to Zhaohui District 1, find 'Zhaohui' in the arrival area, and then find Zhaohui District 1, they can see that they can take bus No. 74 at platform No. 2.

Community shuttle bus

Let the passenger act as the line leader

Combined with the opening of the first section of Metro Line 5, Hangzhou public transport group will test run No. 1310 'community shuttle bus' in Jiangcun street.

The "community shuttle bus" starts from Xingda garden of Jiangcun village and passes through Ruyi garden of Jiangcun village, Guang'an garden of Jiangcun village, wanfuli, Xixi butterfly garden, Xixi Li, ad Li, Xixi red persimmon garden, Xixi Baidi garden, Xixi Cuizhu garden, Xixi Ziling garden, Xixi first building, Xixi Valley, Xixi Yintai, golden Xixi, Jiangcun business center, Xixi Chengpin and other parks. In addition to the existing fixed bus stops along the line, there are also several 'shuttle bus greeting stations' where passengers can wave to get on and ring the bell to get off. Later, after the development of community shuttle bus app is completed, new lines can be opened at any time in Jiangcun Street according to the wishes of passengers.

The reporter learned that the driver of the upcoming "community shuttle bus" will act as the "conductor". Hangzhou public transport group will also set up a passenger wechat group, recruit several passengers to become the "line leader", and regularly organize interactive meetings between the line leader and the conductor to demonstrate and adjust the line setting, station setting and departure shifts, so as to be closer to the actual needs of passengers, Realize 'my bus is my decision'. Later, the 'line leader' can also recruit fellow passengers and temporarily open new customized lines within the allowable range.