As the Spring Festival approaches, a large number of migrant workers will take the Spring Festival train home for the new year. What should I do if I need to change my train ticket in case of an emergency? What are the time rules for changing train tickets? How does the ticket change charge? This article brings you the time rules and charging standards for the ticket change of Spring Festival transportation in 2019, hoping to help friends who need to change their ticket.
Time rules for changing train tickets
On the premise of transportation capacity, other trains within the pre-sale period can be signed more than 48 hours (excluding) before driving;
Within 48 hours before the start-up, other trains before the start-up can be changed, and other trains from the start-up to 24:00 on the face date can also be changed. The change on the next day and after the face date is not handled;
After driving, passengers can still change their tickets to other trains on the same day, but they can only change their tickets at the ticket departure station. Tickets that have handled 'change of arrival' will not be changed.
Within 48 hours to 15 days before the start-up, if the ticket is changed to other trains more than 15 days from the start-up, and the ticket is refunded 15 days before the start-up, a refund fee of 5% will still be charged.
If the ticket is changed or the date of arrival is during the Spring Festival transportation, the refund fee shall be charged according to the standard less than 24 hours before the driving time.
Change the charging standard of train ticket
According to the relevant provisions of the online payment tool used during ticket purchase, if the ticket price of the new ticket is higher than that of the original ticket, please use the online payment tool to pay the full amount of the new ticket, and the original ticket price will be returned to the online payment tool used during the original ticket purchase within the specified time; If the fare of a new ticket is lower than the original ticket, the difference shall be refunded, the refund fee shall be charged for the difference and the current refund fee standard shall be implemented, and the refund shall be returned to the online payment tool used in the original ticket purchase within the specified time; If the fare of a new ticket is equal to the original ticket, there is no need to pay.