There are only six days left in 2018. While ushering in 2019, the annual Spring Festival transportation ticket grabbing has begun again. The Spring Festival transportation can be described as an annual population migration. Migrant workers will return home in large quantities before the Spring Festival, so the passenger carrying pressure of railway transportation is very great. Whether we can grab the train ticket home for the Spring Festival is also very worrying for every migrant worker. The small editor of this article will talk to you about the matters needing attention in Spring Festival transportation ticket grabbing and refund.
The new year's Day holiday in 2019 is from December 30, 2018 to January 1, 2019
The new year's Day holiday in 2019 is from December 30, 2018 to January 1, 2019. According to the 30 day pre-sale period stipulated by the national railway network and telephone booking, passengers with travel plans can buy train tickets for the new year's Day holiday from now on through 12306 website, 12306 mobile client or by dialing 95105105 booking phone. In addition, the sale of consignment outlets and automatic ticket machines was postponed for 2 days, and the pre-sale period was 28 days. Passengers can buy tickets on site today (December 3). In addition, passengers who buy return tickets on New Year's day can also buy tickets through the Internet and telephone today.
It should be noted that the opening time of train tickets at different stations is different. For example, the starting time of Shanghai station is 14:30; The opening time of Shanghai South Railway Station is 15:30; The opening time of Shanghai Hongqiao Station is 13:30. Therefore, passengers need to check the ticket selling time of corresponding stations before purchasing tickets, so as not to delay the ticket purchase trip.
The opening time of train tickets at different stations is different. For example, the starting time of Shanghai station is 14:30; The opening time of Shanghai South Railway Station is 15:30; The opening time of Shanghai Hongqiao Station is 13:30.
In terms of ticket refund and change, passengers who do not exchange paper tickets after purchasing tickets on 12306 website and no later than 30 minutes before driving can apply for ticket change on 12306 website; Passengers who have exchanged paper tickets or want to change their tickets within 30 minutes before driving can go to the ticket window of the station. In terms of ticket refund, no refund fee will be charged if the ticket is refunded more than 15 days (excluding) before driving; If the ticket is more than 48 hours before the station departure time, it shall be charged at 5% of the ticket price; For more than 24 hours and less than 48 hours, 10% of the ticket price shall be charged; Those less than 24 hours will be charged at 20% of the ticket price.
The railway department also reminded that when purchasing tickets online, the payment must be completed within 30 minutes. If it is not paid for more than 30 minutes, the ticket will be automatically cancelled. In addition, passengers should try not to purchase tickets through third-party purchasing websites and mobile phone clients, so as to avoid that the purchasing party cannot handle ticket refund and change online due to fraudulent use of other people's information, which will affect travel. At the same time, do not provide personal information to third-party websites and mobile clients to avoid the risk of personal information disclosure.