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How much is the refund fee of high-speed railway? The latest standard for the refund fee of high-spe

How much is the refund fee of high-speed railway? The latest standard for the refund fee of high-speed railway

4hw.com.cn: the high-speed railway provides us with more choices and convenience for travel. For friends who often travel, the ticket change and refund of the high-speed railway are very common problems. How much is the ticket refund fee of the high-speed railway? Let's take a look at the latest collection standard of ticket refund fee of high-speed railway.

How much handling charge will be deducted for ticket refund of 2018 high speed railway

In 2018, the ticket pre-sale period of the railway department was advanced to 30 days, and the new policy of refund, change and signing was implemented.

Refund charges are as follows:

1. According to the echelon refund policy, no refund fee will be charged if the ticket is refunded more than 15 days (excluding) before driving.

The so-called 15 days (excluding) means more than 360 hours (15 & times; 24 hours) before driving. For example, if a passenger buys a train ticket that leaves at 3 p.m. on February 4, the refund fee is free before 3 p.m. on the 20th, but if he returns after 3 p.m., he will charge a refund fee of 5%.

2. If the ticket is refunded within 48 hours to 15 days before driving, a refund fee of 5% of the ticket price will be charged.

3. 10% refund fee will be charged if the ticket is refunded within 24 hours to 48 hours before driving.

4. If the ticket is refunded within 24 hours before driving, 20% refund fee will be charged.

New regulations on ticket refund of high speed railway in 2018

1. If the passenger is unable to take the bus at the station, date and train number specified on the ticket, he shall go to the station for an early or delayed visa before the driving time specified on the ticket. In case of special circumstances, it can be handled within 2 hours after driving with the consent of the station master of the station where the ticket is purchased or the ticket is taken; When passengers holding EMU tickets change to other EMU trains on the same day, they are not limited within 2 hours after driving. Group passengers shall not be later than 48 hours before driving.

2. On the premise that the station is within the pre-sale period and has transportation capacity, the station shall handle it, recover the original ticket, replace it with a new one, and mark the words "departure change" on the face of the new one (under special circumstances, if the ticket is changed after driving at the station where the ticket is purchased or at the station where the ticket is taken, the words "no refund after driving" shall be indicated); For checked baggage on the original ticket, the words "checked baggage on the original ticket" shall be marked on the back of the new ticket and stamped with the station name stamp.