Many times, we often need to receive customers in the company. In order to leave a good impression on customers, we must make great efforts to receive customers without damaging the image of the company. In terms of reception, three aspects can be considered: before the guests come, during the reception and when the guests leave.
If you know that you want to receive, you'd better know the surname and identity of the other party, which is a good way to address when you receive.
See the guest micro, active nod salute.
In the absence of the boss, you need to take the guests to see the boss, know how to lead, and pay attention to the language and gestures during the guidance.
Take the guests to the boss's office and leave on your own initiative.
When you enter the boss's office, even if the door is open, you should take the initiative to knock.
When pouring water, pay attention to the back of the guest. Before pouring, say hello first, then put it back.
Hold the water of the guest or the boss is almost finished, take the initiative to renew the water, but don't renew it too frequently, generally renew it twice.
If tea is also available, ask the guest before pouring water to see whether it is boiled water or green tea (if there is green tea).
When the boss sees off the guests in person, you don't have to follow him, but you should nod and smile when you see the guests.
The above are some etiquette common sense I share, hope to help you.