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Would you like to pay for the 24000 yuan of the Disney sky price team entry fee?

Recently, the event of Disney's sky price queue cutting fee has become a hot topic. For you, would you like to pay thousands of yuan more to enjoy such treatment? But in the intangible, for others, such behavior is not fair. Is the rich the master? It's hard to get in line, but it's really annoying to get cut in line!

despite the cold wind, Shanghai Disneyland is still full of people.

Ms. Chen and her children spent two hours in a line at the gate of the "Dwarfs' mine car". They saw that it was their turn. They found a group of people coming in directly in front of them from the exit. She and other tourists were a little annoyed. After questioning the service staff, she learned that this was a VIP group. She was free to queue up and play as she came.

Afterwards, Ms. Chen reported to the Legal Daily that the VIP group was actually a 'team jumping' group, and Shanghai Disney charged a sky high 'team jumping fee' for it. She believed that such practices violated the legitimate rights and interests of other tourists and violated the service contract.

Reporters log in to the official app of Shanghai Disney and find that there are two types of VIP services:

First, three consecutive hours of guided tours, with a charge of 2700 yuan per person, starting from 3 tourists per group, with a maximum of 8 people;

Second, for six consecutive hours, each person will be charged 3000 yuan, with a limited number of 6 to 8 people.

The reporter called the hotline, the staff introduced that the VIP group fee does not include tickets, each group is equipped with a guide, according to the need to customize the tour route, you can choose any tour time, do not need to line up.

Later, the reporter gathered eight people on the social platform. At 9:30 on Saturday morning, he made an appointment to meet the guide at the gate of the park town.

'the total service time is six hours, because there is no need to queue up, so you can play all the required items without too much rush, including lunch time. As soon as we met, the female guide began to introduce the precautions: 'another point is very important. When arranging queue jumping for each project, if other tourists give their opinions, we will wait to avoid unpleasant situations. '

The reporter and his party followed the tour guide to the "speed light wheel" area, which is a very popular project for tourists. Some of them are similar to roller coasters, but the visual, auditory and sensory impact is far stronger than roller coasters. Although it is still early, there is a long line at the entrance, indicating that the waiting time is 2 hours and 40 minutes.

The tour guide led the reporters directly into the game from the exit. Compared with the import, only a few tourists came out one after another after the game ended. The reporters went through the long passage to the game scene smoothly.

When the tour guide shows the VIP group certificate, the on-site staff will directly arrange to enter the best position in the game area, and other tourists will be allowed to enter only after the reporters are in place.

A few minutes of the game will soon be over, 'can you play it again?' the reporter asked.

'several times, as long as you can bear it. "The guide said with a smile.

So, the reporter and three other league members played twice, or directly inserted in the front of the next round.

In this way, before 11:30, the reporter and his party completed three game projects in only two hours, and the guide took us to lunch. In the restaurant, reporters interviewed some tourists at random. Most of them said that they finished a game project in the morning and complained about the long queue time.

At 12 o'clock, the float tour began. The reporter and his party were arranged in the best viewing position, which was isolated by ropes and other tourists were forbidden to enter.

At 3 p.m., the reporter and his party finished playing 7 major projects, two of which were played twice respectively. Then Disney issued an invoice of 24000 yuan, the name of the project is "tour service fee".

The tour guide told reporters that there are more than 30 tour guides like her. They operate at full capacity in normal times and holidays. But Disney has set limits on six hour groups, usually 20 a day and 30 on holidays. That is to say, Disney, the VIP group alone, has a lot of revenue.

The reporter interviewed some tourists at random in the park. Some of them didn't know about the service of the VIP group, some expressed great indignation, others expressed understanding.

Mr. Zhang, from Beijing, bought a two-day joint ticket, but only played four projects. He said that "the VIP group's queue jumping exacerbated the suffering of ordinary tourists waiting in line, and Disney's practices violated the rights and interests of ordinary consumers. '

Guo, from Shenzhen, said: 'it's because there are too many tourists waiting in line too long that this kind of & lsquo; queue jumping Group & rsquo; is born. For example, Hong Kong Disneyland doesn't have this kind of situation. Shanghai Disney should think about how to solve this dilemma, rather than making money from tourists. '

Zhong Gang, an associate professor at East China University of political science and law, said that VIP and ordinary tourists should have two systems. If there is only one system, it should be clearly informed in the agreement between the two sides.

The reporter checked the "travel notice" on the back of the ticket, and found Disney's "tourist notice" through the Internet. None of them found that Disney required ordinary tourists to perform the duty of avoidance when meeting VIP group.

Zhong Gang said: 'if the two parallel sets of contracts are directly crossed, they should be agreed and informed in advance. If there is no agreement and notification, and the interests of ordinary tourists are directly sacrificed to meet the special requirements of VIP tourists, and seek interests, there is a suspicion of breach of contract. '