Can the pre-sale of tmall double 11 in 2018 be exchanged? Detailed explanation of the pre-sale rules of tmall double 11 in 2018
2018 Tmall double eleven pre-sale activities are in hot progress. This year's pre-sale is much simpler than before. Netizens no longer make complaints about it. After all, they know a lot about what rules they have gone through. But the rules of the year do not change much, but there are also different things. What is the rule of 2018 Tmall eleven eleven pre-sale activities? Is it possible to exchange goods for tmall double 11 pre-sale in 2018? Come and have a look.
Is it possible to exchange goods for tmall double 11 pre-sale in 2018
Only when consumers actively click on the four words "pre-sale rules" will there be seven instructions about pre-sale. It states:
1. After the deposit is paid, the deposit will not be returned if it is not the responsibility of the seller;
2. After the balance payment starts, please pay the balance within the required time. If it exceeds the time limit, the order will be closed automatically, and the deposit will not be returned and the gifts will not be given away;
3. Customized pre-sale goods do not support return and exchange without reason within seven days. In short, it means that the buyer pays a deposit to buy the pre-sale goods, which means that "the deposit cannot be refunded" and "the goods cannot be refunded".
But the rules are different this year.
Pre sale goods can also enjoy seven days no reason to return!
Seven days return without reason is supported
A few days ago, the State Administration for Industry and Commerce issued the "Interim Provisions on the administration of centralized promotion of online goods and services", a number of provisions to help consumers protect their rights during the "double 11" online shopping period, including:
① As of October 1, return without reason on October 7 is also applicable to pre-sale goods.
② 'brush praise' and other illegal operations will be strictly prohibited.
③ The online store must give prompt in time on the promotion page when the promotion goods are sold.
④ Gifts also enjoy the "Three Guarantees" treatment.
Third party trading platforms and online shop operators who violate the above requirements will be punished accordingly.