Original title: Hammer responds to lens scratching, official said it can be replaced free of charge
4hw.com.cn science and technology news I believe many friends know that the No.15 hammer nut R1 is officially released, equipped with the Qualcomm snapdragon 845 processor. However, one week after the sale, some netizens revealed that the lens of the rear lens of the mobile phone was' scratched and worn '. Later, the hammer responded to the problem of scratched lens, saying that the scratched lens was the outer coating, which could be replaced free of charge.
The flagship cell phone nut R1 was launched in Beijing bird's nest with a 6.17-inch full screen and wireless charging. A lot of people have already got nut R1 mobile phones. However, it has been revealed on the Internet that the rear lens of nut R1 is scratched. Now hammer responds to the problem of lens scratching because sapphire is not used in the protective glass, and the scratched glass is not the inner glass, so please rest assured.
Yesterday, some netizens revealed that in just a few days of use, the rear lens of the new machine has been scratched and worn. After that, a large number of netizens said that their newly bought mobile phones had encountered the phenomenon of lens' scratch and wear '. At present, a large number of similar feedback posts will appear when searching for keywords such as' lens' and 'lens' in hammer technology official community, so the' scratch and wear 'phenomenon of rear lens lens is not an example.
The reason why the lens is worn, according to the chat records of netizens, is that the R1 rear lens is made of Corning gorilla glass, not sapphire. In addition, what is worn is the optical coating on the outside of Corning's third generation gorilla glass.
For this matter, hammer customer service gives a specific solution - free replacement. R1 users who encounter this problem can directly contact the customer service of the official website to provide detailed information. The customer will create the order, and then send the mobile phone back to the Beijing headquarters.