Why didi can't call a windmill
4hw.com.cn: on May 11, Didi announced the progress of self-examination, saying that the account used by Liu, the suspect, belongs to his father, and has passed the three certification verification at the time of registration, which is the receipt of the illegal borrowing of his father's account. For this reason, Didi decided to take downwind business off the production line nationwide from 0:00 on May 12, and shut down for self inspection and rectification for one week. At this time, Didi, who is on the cusp of the storm, will take the downwind business offline for rectification. Will the downwind return after a week's suspension? Let's take a look at the details with Xiaobian.
As the old saying goes, "it's not too late to mend the dead", but the cost of "mending" is too high for this incident. Based on the problems exposed before, such as the inconsistency between the actual number plate of Didi's taxi and the registration, the complaint of no door, the lax control of the vehicle standard, the safety accident insurance of no driver and passenger, and the illegal operation, why didi didn't take the initiative in self inspection and self inspection since there were many potential safety hazards, and only after the tragedy happened did didi hastily announce the closure of self inspection for rectification. Instead of mending the situation, it's better to prevent the trouble before it happens.
On November 11, Didi announced measures to rectify the downwind business, admitting that the security mechanism of the platform was unreasonable and did not properly handle the complaint records before the case. It seems to be a sincere and profound self reflection and apology, but in fact, it's carefully worded, just to cover up the loopholes of didi platform with "unreasonable" not triggered "and" not properly handled ". Considering the left and right, it's a suspicion of shifting our attention.
As a platform for car Hailing on the Internet, Didi has an unshirkable responsibility for the problems such as the supervision funnel and nonstandard operation exposed this time, so it is reasonable for didi to conduct self inspection and business suspension for rectification. In addition, the platform constrains drivers and the legal constrains the platform. In fact, in recent two years, with the implementation of the new policy of online car hailing, the qualification and photo taking of online car Hailing drivers have been gradually tightened, but there are still many regulatory blind areas. Some online car Hailing platforms are busy expanding, running around, neglecting the supervision, reviewing the qualification and photo taking of platform drivers, and there are security risks such as illegal operation and false registration. According to Beijing Daily, a reporter in a QQ group called "didi meituan in Shanghai, Beijing, Hangzhou and Hangzhou" saw that people often claimed to be able to complete illegal operations such as "didi and meituan open accounts on behalf of others", "foreign license plate changed to local license plate", "registration can be done with ID card provided by windmill" to attract customers.
The platform neglects supervision and audit. In order to prevent such potential safety hazards, relevant management departments should seriously investigate the market main responsibility of the online car Hailing platform. Order the online car Hailing platform to operate in accordance with laws and regulations, strengthen the supervision and audit of platform drivers, and timely solve the technical funnel and potential safety hazards exposed in the operation process of the platform. For the implementation of the new policy of online car hailing in enterprises, say one set, do one set of "discount" actions, find one and solve the same, do not let the online car Hailing platform go its own way, and do not allow violations There is any fluke psychology in the operation and illegal operation of the online car Hailing platform.
In order to prevent the accident, it is necessary for the supervision department to strengthen the supervision, urge the enterprise to consciously assume the main responsibility and social responsibility of the enterprise, as well as the enterprise itself to strengthen self inspection and self inspection, find out the loopholes in time, eliminate the hidden dangers, and operate according to the laws and regulations. While the online car Hailing platform pursues the enterprise profits, it is also necessary to give priority to the safety of passengers and give consideration to social responsibility. The more a company develops to a certain scale, the more it should pay attention to improving customer experience and taking on social responsibility. The so-called "disaster often accumulates in a flash". If an enterprise ignores the law and customer safety, its outcome will inevitably be "its death is also a flash.".